If you do not use the product, you can exchange / return within 30 days. 

 

Your transactions will be completed within 3 working days after your package has been delivered to us and the information mail will be sent to you automatically. 

 

We do not cover return and exchange costs for international orders. 

 

You can follow up your exchange / return process by requesting the cargo tracking number of the packages you will send to us as exchange / return from the cargo company.

 

After your return transactions are completed by us, within an average of 10 business days, your bank will return to the card you made the transaction from.

 

Please send your return back to the address below and remember to provide a valid tracking number to Hepsicrypto@gmail.com. Your return will be processed within 5-7 business days after received.

 

Ziya Gokalp neighborhood, Office Block Entrance to the Mall of Istanbul Residence Basaksehir / Istanbul / Turkey

 

After your exchange process is completed, your new cargo tracking number will be sent to you by e-mail. If no mail is sent to you, we recommend that you check your spam / junk boxes.